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NYVIP
MESSAGE No.2 (2006)
1/ 11 /2006
TO:
All INSPECTION STATIONS
FROM:
SGS TESTCOM
SUBJECT:
Important
information from Testcom regarding replaced warranty equipment
The NYVIP unit
is covered by a warranty for the life of the program. Defective
items are replaced at no charge to the customer. If you have received
a replacement piece of equipment under the warranty, you are required
to return the defective item to SGS Testcom,
or you will be charged for the replacement.
If you have
not returned an OBDII tool when replaced under warranty by a new
tool, this message is especially important! You are required to
return the replaced defective OBDII tool by January 31 ,
2006 or you will be in violation of the Station Participation
Agreement and will be charged a $75.00 fee in addition to the cost of
replacing that tool.
Shipping to
return defective parts is included in the warranty, there is no
charge to return the old part. The SGS Testcom
Help Desk can arrange for the part to be picked up from your
facility.
Please call
our Help Desk at 1-866-4NYVIPS (1-866-469-8477) to arrange the
pick-up.
These are messages sent by NYS DMV to the
inspection stations via the emissions analyzer units. They frequently contain important
information, usage tips, or announcements of system changes.
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