Support
Services
Personnel at the following locations can assist you with NYVIP-related issues:
SGS Testcom Help Desk
Questions relating to equipment purchase, equipment setup, operating problems, billing.
| Hours |
8 am - 6 pm, Mon - Fri
8 am - 5 pm, Saturdays
|
| Telephone: |
866-469-8477
(866-4NY-VIPS)
|
| FAX: |
866-873-8932
|
| Email |
|
| Postal Mail |
SGS Testcom Inc.
2911 Route 9, Suite 3
Ballston Spa, NY 12020 |
DMV Clean Air
Questions relating to conducting Emissions Inspections.
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-473-0597
|
DMV Technical Services
Questions relating to Inspection Safety Items. Questions relating to Dealers and repair Shops.
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-474-5282
|
DMV Application Services
Original Applications, Ammendments and Renewals
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-474-0919
|
DMV Inspector Certification
Applications, Ammendments and Duplicate Cards
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-474-5282
|
Additional Resources:
Search for Vehicles with Known OBDII Issues: Find vehicles where special procedures may be necessary.
Emergency Non-Warranty Component Costs: Information on replacement costs when the damage is not covered by warranty.
Recommended OBD Websites
Environmental Protection Agency (EPA)
National OBD Clearninghouse
OBD Directory
International Automotive Technicians' Network
AutoTap OBDII Tutorial
National Automotive Service Task Force
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