Support
Services
Personnel at the following locations can assist you with NYVIP-related issues:
SGS Testcom Help Desk
Questions relating to equipment purchase, equipment setup, operating problems, billing.
| Hours |
8 am - 6 pm, Mon - Fri
8 am - 5 pm, Saturdays
|
| Telephone: |
866-469-8477
(866-4NY-VIPS)
|
| FAX: |
866-873-8932
|
| Email |
|
| Postal Mail |
SGS Testcom Inc.
2691 State Route 9
Suite 201
Malta, NY 12020 |
DMV Clean Air
Questions relating to conducting Emissions Inspections.
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-473-0597
|
DMV Technical Services
Questions relating to Inspection Safety Items. Questions relating to Dealers and repair Shops.
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-474-5282
|
DMV Application Services
Original Applications, Ammendments and Renewals
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-474-0919
|
DMV Inspector Certification
Applications, Ammendments and Duplicate Cards
| Hours |
8 am - 4 pm, Mon - Fri |
| Telephone: |
518-474-5282
|
Additional Resources:
Search for Vehicles with Known OBDII Issues: Find vehicles where special procedures may be necessary.
Non-Warranty Charges: Information on replacement costs when the damage is not covered by
warranty, or the non-working part is not returned to SGS within 3 days of
receipt of replacement part
Recommended OBD Websites
Environmental Protection Agency (EPA)
National OBD Clearinghouse
International Automotive Technicians' Network
AutoTap OBDII Tutorial
National Automotive Service Task Force
|
